| Advanced Reporting |
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One of the unique services we provide to our clients is the ability to create a report completely customized to fit your specific needs. We have a department dedicated to fulfilling custom reporting requests. Your data requirement is our challenge. We’ll set up a consultation with one of our trained developers to come up with a solution that works best for you.
In addition to our ability to create a 100% custom EMS Report using your existing data, you may also find a report we have already created that is available to you as well. For a partial list of reports we have created that are available to your agency click here.
* Custom reports may incur additional charges above and beyond the monthly access fee.
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In additional to our customized reporting feature, EMS Toolkit also provides you with many of the standard reports related to the EMS industry such as: Out of Chute, Response Times, On-Scene Times, Cancel Percentages by Town or by Unit.
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| Collaboration Systems |
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The Emergency Medical Services Industry is ever changing and so are the acronyms that are used. This feature allows you to add your agency specific acronyms along with a standard set of industry approved acronyms. Employees new to your agency can get up to speed quicker if they "speak the language."
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EMS Toolkit's Auto Logger Feature allows your dispatch and communication staff to easily create End Of Shift Reports with detailed information of what occurred throughout the shift. Some of the items included are: Employee Call Outs, Employee late arrivals and Early Departures, Vehicle/Equipment Problems, To-Do lists for the following crews, and much more! This system automatically pulls all the information from other areas of the EMS Toolkit Intranet system freeing up time and reducing the chance for data entry errors.
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The EMS Toolkit Company Counter lets you keep a detailed record of all your "Days Since..." or "Days Until..." scenarios. Great examples include "Days since the last work related injury" or "Days until the holiday party". Create unlimited counters to share with your staff to keep them motivated with clear goals in mind.
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Maintaining a corporate directory is no longer a chore with the EMS Toolkit Corporate Directory feature. Integrated in with the Employee Management system this feature manages itself. Print, email or reference the numbers on the screen; it's broken down by departments and fully searchable making finding numbers or the extensions you need quick and painless.
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Crew SMS Manager is a feature that allows management or your communications staff to easily send SMS messages to any active crew members/units. This is useful for instances where your typical SMS or "Paging" program is unavailable.
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Discussion boards help your agency exchange ideas and comments in a streamlined, quick and easy format. Subscribe to threads to stay up-to-date on what everyone is talking about.
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The EMS Toolkit Divert feature allows you to stay up-to-date with the most current divert/bypass information available, all while not using a license of any other programs. This feature includes facility name, time of last update, and expected time of divert expiration.
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This tool allows you to quickly and easily communicate any message from your company to any number of employees via their dashboard E-Box System. You can add a subject, a message, and choose which employees this message goes to.
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The EMS Toolkit Employee Check Sheet system is your answer for all of those "daily check sheets". How do your employees do their daily ambulance check sheets? With EMS Toolkit their Rig Check Sheets can be done from any tablet computer with an Internet or WiFi connection. Build your own questions and categories. This flexible system can accommodate even the most complicated scenarios.
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The EMS Toolkit Employee Manual System allows you to add your own P&P (Policy and Procedure) manual, SOP Manual, or any other manual to the EMS Toolkit system. By doing this, you can keep versions of past and current manuals and search your postings by keywords. This system also logs all instances an article is viewed, and who it was viewed by to assist you in ensuring your employees are reading the manuals.
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The EMS Toolkit events calendar will allow you to easily and quickly publish events to your staff. This is a great way to send out information to everyone without bogging down your mail server and having emails bounced back.
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The EMS Toolkit Incident Report feature allows your staff to quickly alert management of an issue. With many data collection fields, accompanied by a narrative area, the Incident Report feature keeps everyone in the loop. This feature is equipped with an auto-email feature much like the rest of the suite of EMS Toolkit features.
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The Job Postings feature allows you to quickly and easily post open positions to your existing staff. Promoting from within your agency will raise company morale along with adding opportunities for your employees to grow their careers. This feature allows employees to apply for any internal job with just a few clicks.
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The EMS Toolkit Memo System provides your management staff the ability to post unlimited memo's to your agency. In addition to posting content, this memo system can include: the author’s name, date of posting, subject of the memo, pertinent links and documents related to the memo; as well as tracking who reads what memo – allowing your management staff to verify if your employees are reading the memos.
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The News and Announcement feature will easily allow you to keep your staff informed on new contracts, media or press attention, etc. This feature allows for uploading of documents and/or external links.
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The outside directory allows you to quickly store and search for information about facilities and personnel outside of your agency. It also can store door codes to hospitals, other remote offices, phone numbers to specific departments, etc.
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The EMS Toolkit Poll and Survey feature allows you to instantly poll your staff and acquire their input. You provide the question, you provide the answers along with start and end dates for the poll and if comments are allowed. Your employees responses are captured and easily calculated into graphical form for ease of reading.
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The EMS Toolkit Road Closure system is your quick and easy way to notify your staff of upcoming or developing road closures and detours. Never have an ambulance stuck driving around a detour again.
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Safe Link allows your agency to publish external links to your EMT's, Paramedic's, Nurse's or any other staff you may have. This system will open ANY third party link within the safety of the EMS Toolkit Intranet. This gives you the perfect "shell" to wrap all of your agencies other critical links within.
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Need to send an email to everyone in the company? Use the EMS Toolkit Mass Email Employees feature. This feature allows for all your standard email fields such as TO, CC, BCC, FROM, SUBJECT, IMPORTANCE, MESSAGE and ATTACHEMENTS.
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| Dashboard Systems |
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The Call Volume Dashboard allows your EMS Agency to see in real time the companies calls broken down into completed calls, cancelled calls, call types, average time on task, average transportation time and so much more.
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The EMS Toolkit Custom EMS Dashboard service allows your agency to really display the most important information possible. You will work directly with developers to create your custom dashboards with your data. Our dashboards are state-of-the-art and refresh automatically and scroll vertically ensuring all data is presented.
Custom dashboards are not included with the EMS Toolkit system however they are more budget friendly than you would expect!
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Schedule Awareness Dashboard
Does your EMS Agency perform numerous non-emergency transports? How nice would it be to know in real time if your staff is arriving to their jobs on time? The EMS Toolkit Schedule Awareness feature will give you an up to the minute breakdown of your on time percentages for the last 12 hours.
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Vehicle Status Management Dashboard is a very important aspect in any EMS providers list of responsibilities and the EMS Toolkit Vehicle Status Management feature makes it a breeze. This dashboard shows you visually everything you will need to know about your fleet. Number of vehicles in service, out of service, available for jobs, en-route, transporting, at-scene, etc., all on one screen.
This feature uses graphs to display vehicle totals and easy to read data grids.
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| Document Management |
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The EMS Toolkit Document Locker allows your agency to upload documents to your EMS Intranet for later downloading/sharing. Upload into unlimited folders, manage files online, and share files instantly. Upload multiple files at the same time, saving you hours of waiting. All your documents will be backed-up every night to ensure their protection.
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The EMS Toolkit Image Gallery allows your agency to create unlimited galleries and post images into them. Corporate parties, Employee of the Month or anything else you can imagine.
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| Education |
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Having personnel working with expired certifications can be a costly liability. The EMS Toolkit Certification Tracking feature allows you to track not only any certification your agency might come across, including: driver's license, CPR, ACLS, PALS and many others but the system also tracks continued education classes that your employees take over the year. Track an unlimited amount of employee certifications and courses and be instantly notified (in advance) if and when any of them are about to expire.
Easy to print expiration letters and employee address labels which make managing your employee certifications easy.
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Instructor Lead Education
The Instructor Lead Education system allows you to enter your courses into the system, allows your employees to register for those courses, and keeps detailed records of which employees have taken which courses. Additionally, with our Instructor reminder service your instructors will never miss a class again because they forgot about it. Our system will send your instructors an email and text message the day of their class as a reminder.
Detailed reporting of both core and elective CEU's will allow your employees to keep up a detailed record of what is needed at year end.
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Online Education and Training
The online Education and Training feature within EMS Toolkit will allow you to deliver quizzes and tests to your staff quickly and easily. You create the tests, you create the answers, you set the passing score (if applicable), it's just that simple. Unlimited tests and unlimited answers within each test. Each test will be tracked and every questions will be logged for how long it took to complete.
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The EMS Toolkit Quality Assurance feature tracks nearly everything your management team will want to analyze. For example, intubation averages by individual employee or by the entire agency, if there were any violations to standing orders, physiology aspects, anatomy information and mechanism of injury information. Quality assurance can be done by department or service line for instance ALS, BLS. EMS Toolkit's custom built quality assurance system is sure to meet your exact needs as you will work directly with developers to build your own custom Quality Assurance system.
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Skills Testing or otherwise known as Proficiency Testing allows your agency to quickly and easily test the proficiency of your staff for nearly any skill, whether it be heart monior usage, to adult megacodes to pediatric airway management. After completing the skills tests, your employees will be given a grade which can be used to rate employees against each others skill levels.
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| Employee Management |
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The Accountability feature allows management staff to see detailed information regarding employees. Some of the information available includes employee log-ins, pages employees have viewed, policies, memos, standard operating procedures read by each employee and much more.
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The EMS Toolkit Assignment Tracker is the answer to all those spreadsheets that only a single person can access at a time. Does your agency track employee numbers such as Door/Facility Access codes, Gas Card Codes or any other information linked directly to a single employee? How many times have you asked or needed the next available number to assign to an employee? The Assignment Tracker does this quickly and easily.
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The EMS Toolkit Employee Attendance Tracking feature allows you or your management/communication staff record employee call-outs, instances where employees left work early, and even if an employee arrived to work late. This feature allows for overturning in the event a justifiable reason was present and is at the discretion of your agency. Detailed reports will give you your entire agencies attendance record in the click of a mouse.
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In larger EMS agencies getting to know the names and faces of all new employees can be challenging, but with the EMS Toolkit Employee Photo feature you can easily find employees by department. Simply upload a photo of the employee and that's it, the system takes care of the rest!
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Keeping up-to-date job descriptions keeps not only your staff informed, but also keeps your organization ready in the event you ever wish to apply for CAAS Accreditation. This feature allows you to create job description templates, then assign those templates to each employee. This process shortens the amount of time needed to meet the criteria set forth by CAAS all while keeping one centralized job description database.
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The Organization Chart allows your agency to post its management hierarchy online. Another requirement set for by CAAS is that you keep an organization chart up to date and this system gives you that ability. Graphically layout your organization using this feature.
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The EMS Toolkit User Management feature puts you in control. With the turn-over rates within the EMS industry, it is important that your information stay secure. Management staff may enable/disable access of staff emt's, paramedics, nurses, or any other staff your EMS Agency may employ. You may also keep detailed demographic information, contact information, and much more.
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| Real-Time Monitoring |
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EMS Toolkit has done it again with their Satellite Real-Time Monitoring system. The Satellite Real-Time Monitoring system provides monitoring and instant notifications when pre-defined scenarios exist within your CAD system. Configure the system to send alerts based on many variables such as delayed dispatch or out of chute times, call types or priorities. The possibilities are literally endless.
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| Schedule |
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The EMS Toolkit e_Schedule program is a full featured enterprise level scheduling program that allows you to create and manage your employee work schedules. Using full-time employee patterns along with part-time availability you can easily manage all your employees work schedules quickly and easily.
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This time off request system is fully integrated with the EMStoolkit eSchedule System.
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The Open Shift Pick-Up feature allows you to publish open shifts to your staff. Notifying your staff for open shifts will cut down on overtime payout and employee shortages for your trucks. This system will ensure employees meet the minimum criteria for a shift. For instance, an EMT will not be allowed to pick up a Paramedic shift. Additionally, when coupled with EMS Toolkit's Certification Tracker employees with expired certifications will not be allowed to fill the shifts.
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EMS Toolkit provides a powerful module to deploy a feature rich Time Card system, Virtual Time Clock and Payroll export from our Enterprise eScheduling system. This system will automate the payroll process and reduce manual checks for employees.
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The Self Help Shift Coverage feature allows your employees to attempt to find coverage for their shift. This system does not require management intervention until a willing replacement has been found. By allowing your staff to help themselves it not only opens up time for your management team so they can concentrate on more important tasks but also will decrease the amount of "No Call-No Shows" and EMS personnel call-outs.
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The Self Help Shift Switch feature, like the Self Help Shift Coverage feature, allows your staff to find a fellow staff member to "Switch" shifts with. This feature leaves management out of the process until the very end for final approvals. By allowing your staff to help themselves it not only opens up time for your management team so they can concentrate on more important tasks but also will decrease the amount of "No Call-No Shows" and EMS personnel call-outs.
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The Time Off Request feature built into EMS Toolkit allows your staff EMT's, Paramedics, Nurses or any other staff you may have submit their time off requests. Time off requests placed by your employees will be queued for final approval by one of your management staff.
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The Virtual Time Clock gives your agency a cost effective way of allowing your staff members to "punch" in/out of work. Using Secure IP technologies, we can ensure your employees are only allowed to clock in from pre-authorized terminals. This feature does not require any additional hardware other than a computer with an internet connection, mouse, and keyboard.
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| Supporting Systems |
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Client Satisfaction Survey
The EMS Toolkit Client Satisfaction Survey allows you to acquire data from your customers in a quick, easy and secure manner. Surveys are managed by staff within your agency. Add your own questions and answers while enjoying an unlimited amount of surveys. Surveys are accompanied with many standard reports for you to extract data from.
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The EMS Toolkit Shopping Cart System allows you to sell products and/or services to the general public as well as your staff. Upload your products/services, provide detailed descriptions and images along with additional shipping/pickup information. Accept credit card purchases quickly and easily with NO ADDITIONAL COSTS.
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Contract Keeper allows EMS Agencies to efficiently track and maintain their contracts of all types. Contract Keeper allows you to upload and tag each contract to find it for later use. Keeping contract version is also built into this feature. Never lose a contract again with Contract Keeper.
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EMS Toolkit makes corporate email easy. Choose from two configurations. Do you currently have email? If so, we can integrate your existing web mail client such as Outlook Web Access into your EMS Toolkit Intranet. If your agency does not yet have an email service, we can offer your agency corporate email. Every agency should have a reliable form of internal and external electronic communication. EMS Toolkit can deliver POP3, IMAP and Web-Based Email Services to your EMS Intranet. Protected by the latest Barracuda Spam and Virus Protection, you can rest confidently that your email will be safe and reliable.
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EMS Toolkit allows you to expand on the already vast amount of tailored features by creating 100% custom applications that are guaranteed to work for you and your agency. Working with EMS Toolkit to create a web-based application will allow your agency to begin to "chisel" away at those annoying and mundane tasks that take up too much time and too much energy.
Our expert developers will work with you to determine what your needs are and then turn those needs to your custom application.
* This feature may include charges above the monthly access to EMS Toolkit.
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Inventory is a huge part of the EMS industry, especially with larger EMS Agencies with multiple locations spread miles apart. With the Inventory Ordering System your management staff can create order forms quickly and easily which staff members can then in-turn request (order) more supplies for their unit. This system sends information instantly where as paper forms can get lost or take up to 1 week before the orders are filled.
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Accepting payments online for your services is a quick and easy way to increase your revenue while improving your customer's experience. Imagine patients being able to easily pay for their services online via credit card, your billing team being instantly notified, and the payments correctly posted to accounts. EMS Toolkit offers two powerful methods to deploy our Online Bill Payment System to your agency.
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Leveraging the power of Google Maps, EMS Toolkit delivers a fully functional Google Map equipped with Turn By Turn Directions. Using any valid start and end address your staff will instantly have access to directions to/from anywhere.
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| System Configuration |
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Keeping your agency information up-to-date is very important. This feature allows you to quickly notify EMS Toolkit representatives of a change with your agency whether it be a new primary contact, new access credentials, new payment methods or one of the many other options you might need to update.
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Configure Site Attributes
EMS Toolkit offers you the ability to control attributes within your EMS Intranet. Such attributes include selecting a pre-configured theme or skin, uploading your logo and much, much more.
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The Special Site Message feature allows management to easily place a message on EVERY page of the EMS Toolkit web based intranet. Messages can be classified into several categories such as informational, warning, and emergency. Additional customization of background colors, font colors, and more allow you to drive home your message to the EMT's, Paramedics, Nurses, and office staff at your EMS Agency.
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| Vehicle Management |
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The Vehicle Accident Tracker allows you to track every accident associated with any vehicle in the EMS Toolkit system. Track who was involved, apparent faults, details, images, and video, if available, police reports, and more.
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The EMS Toolkit Vehicle Management feature is your answer to fleet management. Quickly add your fleet, their VINs, make, model, mileage, insurance information, etc. Track their ongoing maintenance and the system will even "learn" when routine tasks should be performed and alert the appropriate team member(s) via email. This system is the basis for the Vehicle Accident Tracker feature along with many of the vehicle reports.
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| Weather Systems |
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Knowing your area's weather can assist your staff in making judgment calls throughout their time on the ambulance. EMS Toolkit gives a simple 5 day forecast feature at your fingertips so you and your staff will always know if sunny skies are ahead.
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