The EMS industry's only complete web hosted Intranet suite
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Patient Surveys Linked Back to Crews

The Toolkit Group offers Patient Survey software to assist EMS, Fire and Police departments gather important information to help improve department performance across a host of KPI . The Patient Survey system is both flexible and robust allowing for custom questions and question categories accompanied by detailed reports. 

With the use of The Toolkit Group's Patient Survey System your department has access to industry leading features which include:

  • Unlimited Patient Surveys
  • Web-Based or Printable Surveys
  • Link Surveys to one, multiple or none of the following:
    • Crew Members Who Provided Care
    • Patient's Full Name
    • Patient's Address
    • Patient's Phone
    • Patients's Email
    • Date of Service / Trip Date
    • Run / Tag / Call or Incident Number
    • Dispatcher
    • Call Taker
    • Primary Billing Representative
  • Limit survey submissions to avoid duplicate entries for the same event from the same Patient

 Just some of the reports that accompany the Patient Survey system include:

  • Question Analysis Breakdown By Month and Year
  • Question Category Breakdown Analysis Score Report
  • Monthly Survey Score Breakdown
  • Survey Comments Analysis Report
  • Crew Averages, Trending, Benchmarking Comparison
  • and many others

Staff / Crew when associated to a survey have 24/7 access to their own statistics by survey by questions which compares their score/percentage to the company average which creates an awareness of performance by your staff members.

For more information on The Toolkit Group Patient Survey system or any of our other industry leading tools please contact us directly at 888-290-0671.

EMS Toolkit is now The Toolkit Group

It’s been an exciting few months here at EMS Toolkit as we have been preparing for some major changes at our company.  EMS Toolkit has officially re-branded and we are now The Toolkit Group.  Although our name has changed, you can rest assured that we are still the same company and remain committed to providing excellent products and services to our clients!  We will continue to support the current version of EMS Toolkit while also releasing a new version that will be known as Toolkit 2.0.  Toolkit 2.0 will bring a new look to your Toolkit, but will maintain all of the original functionality packaged in a new mobile, clean and user friendly environment.

Along with Toolkit 2.0, The Toolkit Group is also releasing Fire Toolkit, Police Toolkit and Office Toolkit. Our new product lines allow us to better serve our clients in areas outside of EMS.  All of our Toolkits will continue to provide the same single login and web based solutions designed to provide you with the tools to get the job done!

But we didn't stop there, The Toolkit Group website has also undergone a major upgrade.  We are proud of our new site and invite you take a look for yourself by going to  You will find our homepage easy to navigate with high resolution screenshots and descriptions of our new features.

Check out our Features section and see how these new features may help your organization do every day duties more efficiently. The Toolkit Group is also environmentally friendly and will help you reduce your paper clutter and save a forest, or two.

After spending time on our website, if you are as impressed as we are, and would like to get a free demo of all of our features simply click on “request a demo”, fill out the form with your agency and contact information and click submit. We will take it from there and someone will contact you to schedule your demo. 

Please take a few minutes, click the link above and browse around our new website. We are here to make your lives easier and we can provide the tools to do just that!


Stay tuned for more exciting news, because we are not done yet!

KEMSA Partners with EMS Toolkit


The Kansas EMS Association - EMS Toolkit partnership is now in place and providing KEMSA members with deep discounts.  With the new partnership in place EMS Toolkit is offering KEMSA members a savings of more than 40% off standard pricing.

EMS Toolkit has been providing web-based, Internet solutions to EMS and Fire agencies since 2009.  The Toolkit system brings a host of solutions designed specifically for EMS/Fire agencies.  Although to many to list, we have included a few examples of their proven solutions below:

  • Scheduling
  • Online Training
  • CEU & Certification Tracking
  • Fleet Management
  • Incident Reporting
  • Vehicle Check Sheets
  • and over 70 other industry specific tools and features

EMS Toolkit clients routinely report seeing hundreds if not thousands of dollars a year return on investments. To run your own agency through EMS Toolkit’s ROI calculator visit  


To learn more about EMS Toolkit’s proven solutions and discuss how the KEMSA – EMS Toolkit partnership can bring these solutions to your organization, please contact Kendall Boyette at 888-290-06712 or email at

Biometric Time Clock Released!

EMS Toolkit is proud to announce the latest feature being deployed to the EMS Toolkit system, the Fingerprint Biometric Time Clock (FBTC).  

Built on top of the industry proven time clock technology offered currently by EMS Toolkit, our clients can now leverage the power of fingerprint recognition. Using an employee's fingerprint as their authentication method your agency will see an immediate stop to buddy punching as well as the Forced Punch rate of your employee's will drop dramatically as there is no passwords to forget or RFID card to leave "at home". 

With a simple setup which is completed within minutes your agency can have the very latest biometric technology to help govern employee time clock punching.  

With absolutely no additional service fee, our existing clients and new clients can access this state of the art feature without having to pay hundreds if not thousands of dollars for the service.

Contact us today to find out more about how you can use our Biometric Time Clock using advanced Fingerprint Recognition at your agency tomorrow!

EMS Toolkit Used During Hurricane Isaac Response Operations

EMS Toolkit offers a web-based solution which includes nearly 80 features such as employee scheduling, inventory management, certification tracking, educational tools such as online training along with fleet maintenance,  QA/QI and collaboration tools including text messaging features.

On August 30th 2012 EMS Agency’s received the notification they were requested to respond to the impact area of Hurricane Isaac for rescue efforts.  Among many of the responding agencies two responded with EMS Toolkit software on their smart phones and internet ready tablets.

Equipped with the EMS Toolkit web-based software these agencies were able to quickly send mass text messages to their teams regarding critical information such as response zones, mission details, fall back points, patient statuses and much more.  The immediate access to the EMS Toolkit mobile-friendly tools made private secure communications possible between team members.

Agencies have reported the use of EMS Toolkit software in response operations  has made  simultaneous communication more efficient across multiple team members. With detailed logs these agencies found there were fewer duplicate messages sent allowing rescuers to continue their search and care efforts for effectively.


If you would like more information about this topic please call Kendall Boyette at 919-300-5202 or email at


Transitioning From Microsoft Office Live

Microsoft has announced they will be discontinuing the Office Live product which is going to force many forward thinking EMS Agency's to quickly find alternate software programs to provide assistance with their online incident reporting, data collaboration and various tasks related to running an efficient EMS operation in today's technology world.  Microsoft has stated they will be discontinuing their Office Live product as of April 30 2012. After Office Live is no longer available EMS Agency's may transition to Microsoft's product called Office 365. Office 365 is the next generation software, however it is not without it's limitations such as; Office 365 is designed for small company's with fewer than 25 employees (Read the full article here)and unlike it's predecessor Office 365 will not be offered in a free version.

The cancellation of Microsoft Office Live is putting pressure on agency's to research and select a suitable replacement which offers similar feature sets. It is because of this reason EMS Toolkit has created limited time special pricing for those agency's needing a speedy and comprehensive migration away from Microsoft Office Live.  EMS Toolkit has been assisting both large and small agency's by offering a complete suite of integrated online tools designed exclusively for the EMS Industry such as:

  • Online Incident Reporting with built in work-flow management
  • Document Sharing/Management
  • Employee Management
  • Certification Management
  • Online Rig Check Sheets
  • Online Collaboration
  • CEU Tracking
  • Online Training
  • Agency Calendars
  • Online Scheduling
  • and 70+ Other industry specific tools and features

Click Here to learn more about our limited time special pricing and to start your migration to EMS Toolkit, the EMS industry's only complete web hosted Intranet suite!

Go Green with EMS Toolkit

EMS Toolkit, over the years, has created the industry's only complete web hosted Intranet suite built specifically for EMS Agencies around the nation, but that isn't all we have created. We have worked hard to create an eco-friendly solution. EMS Toolkit's Intranet product will save not only time and energy of your EMT's, Paramedics, First Responders and management but will also save hundreds, if not thousands of dollars every month on paper and other tangible resources. With easy to use tools, email forwarding reports, and various other green solutions, we invite you to be a part of staying eco-minded.

EMS Toolkit has not only built a "Green" product but our corporate mindset follows closely. Our facilities are state-of-the-art, we utilize high efficiency technology equipment powered by clean renewable energy sources which allows us to serve our valued clients with the highest degree of precision while keeping an eye on the world we live in.

Contact us today for more information on how we can assist you in moving your agency toward becoming a more eco-friendly EMS Agency.


Satellite Real-Time Monitoring System Now Available

As EMS Toolkit continues to grow and expand its features within the EMS Web Based Intranet for Ambulance companies nationwide we are also working on creating tools never seen before at reasonable prices within the industry.

EMS Toolkit not only offers a feature rich web based intranet software solution that will literally revolutionise the way your agency does business nearly overnight but we also offer a brand new product called Satellite Real-Time Monitoring System or SRMS. SRMS is a suite of real-time monitoring products.  These products include:

  • SRMS ALERT: A fully installable software application that will allow your agency to be notified of pre-defined scenarios within your CAD or database system. Imagine instantly being notified of those "special" circumstances, or high call volume within 30 minutes or maybe too many respiratory calls within 15 minutes. The possibilities are literally endless!
  • SRMS REPORT:Go beyond a simple notification when a pre-defined scenario exists within your CAD and get the full details. SMRS REPORT allows you to not only be notified via Text Message, but also a detailed email with full data output. Imagine seeing run/tag numbers , call types, nature of calls, response times, out of chute times and more instantly when an event occurs.
  • SRMS DASHBOARD: A powerful addition to the SRMS REPORT system.  Take that same detailed email notification sent via the SRMS REPORT and place it in a fully auto refreshing EMS DASHBOARD with audible and visual notifications for new events

Contact one of our representatives today to talk about how the SRMS system can be added to your EMS Agency seamlessly to gain the full benefits tomorrow.

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