EMS Toolkit Answers Your Frequently Asked Questions

[View All FAQ's]

Can I see a demo of the system prior to buying?

Absolutely. We encourage all our clients to view a FREE demo prior to purchasing the system. We are not out to make the quick sale; we want you to utilize the system and have it become a part of everyday life for you and your employees.

We will setup a FREE demo for you with one of our no pressure system experts to show you every feature and to answer all your questions.

Does EMS Toolkit Offer additional services above the EMS Intranet?

Yes, EMS Toolkit offers custom development, per-incident support for approved software packages and custom web site development for EMS agencies and ambulance companies across the nation.

Our custom development services is an extension of our intranet service. We have developed custom reports for Zoll Data's RightCad/Sanitas Product along with custom web-based dashboards detailing specific data that refresh in real-time showing the most up-to-date data.

Contact one of our representatives today to learn more about our all of our services.

Does EMS Toolkit Offer Upgrades, and if so how much are they?

EMS Toolkit offers FREE upgrades to all of our clients year after year. With your access fee comes 100% FREE upgrades. This gives you the ability to grow your company as the features of EMS Toolkit continue to grow year after year.

Does EMS Toolkit require any additional hardware to use?

No; EMS Toolkit is a fully managed web-based solution meaning that we have made the capital investment on all of the equipment needed to provide the very best user experience to you and your agency. Our servers are state-of-the-art along with the rest of our network to bring you a lightning fast EMS Intranet Solution with no capital investment.

How do I sign up?

Signing up is quick and easy. Simply click here to begin the setup process.

How long after I signup my agency does it take to gain access?

The time from when your agency is signed up and the time you and your staff can begin to interact with the system is usually within 3 business days. It does take our team some time to create your custom area and setup your account in our client system.

Is EMS Toolkit secure?

Yes; EMS Toolkit understands the need to have a secure web-based application and that is why we have taken many steps to ensure the security of EMS Toolkit.

Our datacenters are manned 24/7, under 24/7 recorded video surveillance, behind bio-metric and proximity card access controlled doors. All communication is secured with the latest in SSL security at 128bit encryption.

Is there a limit as to how many employees can use EMS Toolkit?

No; EMS Toolkit and the technologies used have been tested on both large (1000+ employees) agencies and small agencies ( around 25 employees). In both cases the performance of EMS Toolkit were better then the users expected.

Is there any way to determine the Return On Investment (ROI)

Yes; We understand with today's limited resources it is very important to get the very most of every dollar spent. Click Here to use our Return On Investment Calculator. Enter your data and get a personalized Return On Investment Report that will show you exactly what you and your organization can expect.

My EMS Agency doesn't have an IT guy, can I set EMS Toolkit Up?

Yes; EMS Toolkit was created for EMS Agencies that do not have a dedicated IT Department or an in-house web development team. With our initial deployment we will prepare the intranet and provide you with all the training needed. Additionally, we will be with you until the end to ensure a successful deployment.

EMS Toolkit Frequently Asked Questions